FAQ

The Review Biz service is specifically designed to help you gather more reviews, to validate and moderate their content thereby ensuring that they have the utmost in terms of credibility, influence and protection. We also promote all of your validated reviews on your very own website (via a bespoke widget) and on social media with a link back to your site. 

Below we’ve answered some of the most frequently asked questions about Review Biz and the Review Biz widget that sits on your website. If you have a question that we haven’t answered, please get in touch.

The evidence as to the importance and power of reviews is overwhelming (see details in both The Facts and Benefits sections on our home page. These days, the marketing blurb isn’t enough. As well as reading what a company says about their product or service, we also want to know what their customers say. Credible customer reviews tell the real story and bring a brand to life generating many benefits for both you and your business.

We say that Review Biz unleashes the power of your reviews for lots of reasons. Here are some of them: 

  • When reviews are given via a third party like Review Biz they have much more credibility and influence.
  • Most customers will happily give a review when asked and with the simple Review Biz widget on your website you make it easy for them to provide one.
  • Once someone has given a review they are much more likely to mention your business to others.
  • Asking for reviews can be difficult and time-consuming but Review Biz makes it easy.
  • Review Biz promotes your reviews on Facebook and Twitter, helping to increase the value of positive feedback and drive new visitors to your site.
  • Reviews are considered as ‘outstanding content by the Search Engines, hence your SEO will be greatly enhanced.

Beyond the many benefits already outlined, we know from feedback that our customers find Review Biz makes an extraordinary difference.

On average, our customers report that they are receiving four times as many reviews as they did before. This gives them vital information they can use to boost their profile, enhance their reputation and motivate their teams.

We also know that website ‘dwell time’ increases as a result of having Review Biz on it. That means people are spending longer on your website and engaging with your company more fully both emotionally and practically.

Having a strong portfolio of reviews is useful in the long term too. It will boost the level of goodwill in your business, a vital component in the valuation if you’re thinking of selling it.

 

We don’t believe there is a like for like comparison available because we are the only service that offers full independent validation and moderation, meaning your reviews will be so much more powerful in terms of credibility and influence as well as protecting you from unfair and malicious content (see our validation and moderation process

Also, unlike other options we are an Independent facilitator who by placing the widget on your site ensure that the focus is entirely where is should be, on you and your business. It’s about your brand not ours. 

Our system is designed to create positive engagement between you and your customers/clients which can only enhance your relationship

If you choose a big name alternative their brand is likely to be bigger than yours. Your reviews will often be featured on their website, not yours. Your customers will have to go to their website to leave a review and read those already there. Our service ensure they visit your website engaging more fully with you and your brand. 

With Review Biz, the widget sits on your website and is branded to reflect your business. It reinforces your credentials every time someone visits your website. It gives you a whole list of benefits and advantages well beyond anything offered elsewhere.

Irrespective of whether you are our only client or one of 100,000 you will always enjoy the benefits that our service provides because the focus is on you, not ourselves which is how it should be...

And your data is completely safe because we will never pass it on to anyone else.

If you look at the huge benefits and take into account the price of our service, we genuinely believe Review Biz represents ‘The Most Cost Effective Marketing you will Ever Do’

Review Biz costs £22.50 + VAT per month for the standard service and just £32.50 + vat per month for the video option with a minimum period of only 6 months

It’s very easy! At the bottom of the Review Biz widget on your website there is a button that enables people to submit a review on your behalf (average time involved 1.5 minutes). The reviewer will:

  • Write their review (encouraged to use a min of 50 characters)
  • Give your business a star rating of one to five
  • Give their full name and email address (we use these to validate their review, they are never used in the review itself, where we only publish initials.

When someone submits a review we embark on our validation/moderation process. Once validation is complete the review will go live and you will receive an email from us with details of that review allowing you to reply on our system or indeed directly. Any reply you send via our system will also be visible on your Review Biz widget, helping to enhance your reputation for being customer friendly.

Getting started is easy. Simply head over to Get Started and complete your details.

Once that’s done, we’ll be in touch to start the process of designing the widget for your website. Your widget will be bespoke to you, matching the colours of your website and the space that’s available.

We will also ask you to provide a minimum of 3 maximum of 7 reviews so your widget will be populated when it goes live.

Your completed widget will be encompassed in a code that we will forward to you so that it can be embedded (simple process) onto your website by either yourself or by those who look after it for you. Once this is complete your ready to start enjoying the many benefits the Review Biz service has to offer!

Our validation and moderation process supported by our robust filters ensures that any such reviews are captured and will not go live. We will examine the content and discuss it directly with you to determine if it should go live or not.

Yes!

Yes, we can also display Video Reviews in your widget alongside those in written form, these can be reviews you have obtained yourself (subject to certain conditions) or those you have asked us to acquire on your behalf.