We collect the following information from clients:
- Business/Organisation Name
- Contact Name
- Email Address
- Telephone Number
- Website/Page Address
- Postal address
The following information is collected from those who submit reviews.
- Email Address
What we do with this information
We require your contact information in line with our Contractual Obligation to you, to establish effective routes of communication and provide you with an efficient service as well as keeping of internal records.
We will contact you to inform you of any changes that might take place and we may periodically send promotional emails about new products, services or developments, provided we have your express permission to do so.
This information will also be used to forward our invoice. From time to time, we may also use your information to contact you for market research purposes or in response to a complaint. We may contact you by email, phone, or mail.
We will contact you to thank you for your submission(s) and to seek validation of the same. We may contact you in response to a complaint
We may periodically send promotional emails about new products, services or developments as well as informing you of any changes that might take place, provided you have given us express permission to do so
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information that we gather.
Links to other websites
To allow us to deliver our service, our system is linked to the site/page of our individual clients, any information added to one of our Review Widgets in effect stored on our server.
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless required to so by law.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you or your business/organisation please write to us.
If you believe that any information we are holding on you or your business or organisation is incorrect, incomplete or has been the subject of change, please email us as soon as possible to: [email protected] We will promptly correct any information found to be incorrect or in need of change.
Review Biz operates a 14 day cooling off period during which a refund can be requested in relation to the initial fee paid, however as the initial fee includes our set up costs any request for a refund made after your widget code has been provided will be limited to 50% of the amount paid.